Prison Telephone Service » Encartele

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Encartele delivers innovative inmate phone solutions to connect inmates and families. With high prison call charges, inmate’s family faces soaring phone bills. Local phone companies do not support inmate’s families with inmate call collects. Encartele constantly creates innovative solutions and ideas for excellent inmate phone services. The company’s web based system management facilitates users with the flexibility to access the service from almost any computer. The company serves its customer with an assortment of inmate calling options. With the company’s innovate yet cost effective services families can continue speaking with their incarcerated dear ones at an affordable cost. The high profile company is known for its constant innovation of technologies and revolutionized inmate calling solutions.

Innovative operation system

The company operates on latest technology and innovative system to deliver best services to its customers.

Technology: All phone calls are processed with Voice over Internet Protocol (VoIP) model technology utilizing multiple data/switching centers and networks. The process ensures a virtual centralized solution for secure management and access of data.

Network: Encartele serves correctional facilities with its own private VoIP network for higher reliability and availability. The company holds switching centers in Texas, Omaha and Dallas for unsurpassed service.

System Features: High quality phone service is delivered utilizing a wide range of system features that include

  • 3-way call detection
  • Calling card system
  • Integrated voice recording
  • Live monitoring
  • Auto PIN integration
  • Call duration timing
  • JMS Integration
  • Programmable speed dialing

With multi-layer security control procedures the recordings and information are stored securely to prevent unauthorized access of sensitive information. The company operates with reliable control systems and equipments to ensure proactive service.

Encartele calling options

The company offers the users with flexible calling options that include

  • Call collecting
  • Prepaid account
  • Prepaid calling cards

Collect calling: With collect calling, the customers are allowed to accept call collects from their local numbers. With this service, monthly bills are directly added to the local numbers.

Prepaid account: Prepaid account facilitates the users with greater control over the calls. The users are allowed to access the service through online payment or fund deposit through telephone and start receiving calls.

Prepaid calling cards: Encartele directly sells prepaid cards to its available correctional facility partners. The service can be accessed on Encartele’s network within the correctional residents. Residents are allowed to place calls to the domestic U.S phone numbers and international phone numbers. Encartele’s telephone number screening system monitors prepaid calls in real time.


Encartele’s customer care team is known to provide complete customer satisfaction and serves its customers round the clock.

Contact Information

Contact Number: (888) 231-3393

Email id: sales@encartele.net

Website: http://www.encartele.net/

Address: 8210 South 109th Street, LaVista, NE 68128  

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