Paytel Communications

Prison Telephone Service » Paytel Communications

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Paytel communications understands the importance of inmate calling. Telephones help the inmate’s families to continue speaking with their incarcerated loved ones. But local phone companies do not support billing of inmate call collects to local numbers. Accepting higher call collects often ends up reaching the billing limits of local companies. Paytel provides the inmate’s families with easy and quick account opening service that allows the families to receive calls from their incarcerated dear ones without any interruptions. Thus the inmates and families can continue speaking and stay connected. The service company provides inmate call services to the satisfaction of its customers.

Quality inmate phone service

Inmate’s family faces limitations from the local telephone companies to call collect or make inmate calls. Local companies do not provide the provision of billing inmate collect calls. The phone of the inmate’s family is blocked to prevent inmate call collects. Also inmate calls are expensive and turn out to be a great liability for the inmate’s family. Fortunately Paytel offers inmate calling solution to its users. Paytel communications keeps inmates and families connected with two call calling choices.

  • Prepaid account

  • Direct bill account

The users are allowed to pay for a prepaid account to make calls that comes without any credit check. With prepaid account service users can manage their calls and keep a track on the budget. Prepaid account enables the users to easily make calls and also collect calls from the inmates. With direct bill account the users submit credit application to gain satisfactory Beacon Credit store. The company then pays for the calls made by the user. Real time inmate call recording and monitoring ensures the security rules of the prison facilities are also fulfilled.

Complete customer satisfaction

Paytel is known for its satisfactory customer service and accepts various payment modes from its customers. Check or money order payment directly mailed to Paytel cuts down the payment process fees. The other modes of payment include online payment though website, automatic payment over the phone, paying through a payment specialist. The company accepts valid credit card or debit card payment and prepaid cash card payments.

The company’s customer service executives are always available round the clock to assist the users with valuable service. Users can directly call the company representative for setting up of a prepaid account.

Contact Information

Contact Number: 1-800-729-8355

Website: http://paytel.com/

Address:  Pay-Tel Communications, Inc., Greensboro, NC 27419  

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Paytel Communications


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