Prison Telephone Service » Telmate

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TelmateLeading Inmate Communication

Telmate has emerged as a leading inmate communication service provider in the industry with its innovative technologies and empowering facilities. Local phone companies do not support inmate calls and prison call charges are extremely high. The inmate’s families are often forced to foot in outrageous phone bills to continue speaking to their imprisoned ones. Telmate offers specially designed packages and inmate call services to keep the inmates and families connected. Families can speak to the incarcerated dear ones without paying expensive phone bills. The packages are specifically planned for the inmates, families and friends. The company also provides custom devices, communication products and customer service all under a unified platform.

Getting out

Getting out service is specifically designed for the inmates, friends and families. The plan features efficient industry-leading communication products for innovative communication. The special getting package includes the following services

  • Phone Calls

  • Video Visits

  • Voice Mail

  • E-mail

  • Messaging

  • Photo Sharing

Phone Calls

With the company’s robust inmate phone system, the inmates can stay connected with family and friends. State-of-the art communication devices, telephones, VOip technology and web-based user-friendly administration system are used for best inmate communication and unparallel service in the industry.

The service offers three kinds of phone calls

Prepaid: Prepaid account enables to make upfront payment for making calls. Funds are deposited to the inmate account to facilitate the inmates for making calls or other communications that the correctional facility allows. Depositing funds to family and friends account allows families to make payment for inmate communication services.

Quick connect: The service facilitates to instantly make payment when incarcerated dear ones make a call. The process enables on spot payment for the call.

Call collect: The service allows accepting inmate calls instantly and paying for the calls to the recipient’s landline bills. By accepting collect calls from the inmates, all the call charges are billed to the recipient’s local phone bill.

Video Visits

The service offers onsite video visits and video visit through browser over the internet. The visit offers face to face communication; eliminates contraband and ensures enhanced safety and security.

Email, messaging and photo sharing services enable to share safe and secure messages, wall posts and photos.

Unmatched customer care service

Dedicated representatives at Telmate work round the clock to offer customers and correctional facilities with unmatched customer care service and outstanding facilities.

Contact Information

Contact Number: 1.866.516.0115 .


Address: Telmate, LLC,
PO Box 1137
Fruitland, ID 83619

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